Privacy Policy

Introduction

Luxix Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luxix.ca or contact us for business inquiries.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

We collect information that you voluntarily provide to us, including:

• Name - To address you in communications
• Email address - To respond to your inquiries
• Phone number (optional) - For follow-up calls if requested
• Company name (optional) - To understand your business needs
• Message content - Project details and specifications you share

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide product information and pricing
• Process and fulfill your orders
• Communicate about your projects
• Improve our products and services

Third-Party Services

Our website uses minimal third-party services:

• Google Fonts - We use Google Fonts to display typography on our website. Font files are loaded from Google's servers.
• Static Map Image - Our Contact page displays a static map image. Clicking the map opens your device's default maps application. No third-party tracking occurs until you choose to open an external maps app.

Data Storage and Security

When you submit a contact form, your information is sent directly to our email system via your email client. We do not store form submissions on our website servers.

We retain business correspondence for a period of two (2) years after your last interaction with us, after which it is securely deleted.

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for future communications

To exercise any of these rights, please contact us at info@luxix.ca.

Cookies

Our website uses minimal cookies for essential functionality only. We use session storage to remember if you have seen our welcome animation during your visit. This data is automatically cleared when you close your browser.

Children's Privacy

Our website and services are intended for business customers and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Complaints

If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:

Contact Us

For general inquiries about this Privacy Policy or our practices, please contact us: